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How Many Bank Of America Customer Service Reps Does It Take To Close An Account?

My experience in closing my Bank of America savings account was a frustrating one until I found the right customer service rep to help me along the way.

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Companies That GET Customer Service

Some companies go above and beyond to make sure their customers stay loyal. They GET customer service! Here are 5 of those companies.

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Good Customer Service: Finish What You Start

Good customer service is about finishing what you start. As we moved into our new house I've seen the good, bad and ugly side of customer service.

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Customer Service - How to Get a Refund Without Losing Your Dignity

Ever notice how the Complaint Department in stores have been replaced by the Customer Service Department? There is a reason for that. Nobody likes a complainer and that includes the person behind the...

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7 Tips for Success When Calling Customer Service

Contacting customer service can seem like a daunting task. How do you get what you want? Here are 7 tips to improve your success when you contact customer service.

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Credit Card Customer Service Contact Information - Phone and Email (Canada)

Find Canadian credit card customer service contact information, including telephone numbers and email addresses.

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Here’s What to Do BEFORE You Call Customer Service

You might be surprised to learn that what you do before you make the call can have a great deal of influence on how successful your call to customer service will be. Here are some things to do prior to...

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How To Run Customer Service For A Small Shop And Why Live Chat Is A Bad Idea

What is the best way to conduct customer service if you are just a small store? Here are some tips and tricks that we use with our online shop.

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